Terms and Conditions

1. Acceptance of Terms

By accessing and using the Lunar Gleam website and its services, including but not limited to commercial space cleaning, precision dust removal, air quality management, and eco-friendly product supply, you signify your agreement to these Terms and Conditions and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Services Description

Lunar Gleam provides professional cleaning and environmental hygiene services. While we strive for absolute precision and excellence, service outcomes may vary based on initial conditions and specific client requirements. All services are performed by trained professionals using industry-standard equipment and eco-friendly products where specified.

3. User Obligations

As a user or client of Lunar Gleam, you agree to:

• Provide accurate and complete information when requesting quotes or services.
• Ensure proper access to premises for scheduled services.
• Comply with all applicable laws and regulations regarding your use of our services.
• Not use our services for any unlawful or prohibited activities.

4. Payment Terms

Payment for services rendered by Lunar Gleam is due upon completion of the service or as per the agreed-upon contract terms. Late payments may incur additional charges as outlined in your service agreement. We accept various payment methods, which will be detailed in your invoice or service proposal.

5. Cancellation and Rescheduling Policy

Clients must provide at least 24 hours' notice for any cancellation or rescheduling of services. Failure to do so may result in a cancellation fee. Specific details regarding cancellation fees will be provided in your service agreement.

6. Limitation of Liability

Lunar Gleam strives to provide the highest quality services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Lunar Gleam or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without explicit written permission from Lunar Gleam.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any dispute arising under these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Singapore.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.